Our History

Born in response to a perception of call-centres as modern sweat shops, Inkfish set out to offer something new to the industry. The rest is Inkfish history.

1995 - Inkfish is founded with a 150-seat call centre in Slough.
2000 - ISO9001 accreditation awarded to Inkfish in recognition of quality management.
2001 - As a result of the increased popularity of the Inkfish service, a new 500-seat centre is opened in Brighton.
2001 - Inkfish is bought by Domestic & General Group PLC, adding a 500-seat Nottingham call centre (established 1996) to the portfolio.
2001 - ISO 9001 accreditation awarded to Inkfish in recognition of quality management.
2002 - Inkfish's 12 monthly turnover is £22.7million and growing.
2008 - Combining the stability of the Domestic & General Group with our own ever-growing reputation for excellence and innovation, Inkfish has every reason to look to the future with confidence.

Work/Life Balance Award
Inkfish was awarded a Work Life Balance Challenge Fund in recognition of our efforts for our staff.
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DWP Pensions Green Paper
In a DWP Pensions Green paper, mention is made of Inkfish’s parent company, Domestic & General.
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