Change Management

A good call centre will have in place a process for managing change without compromising the quality or the responsivity of their service.

So ask your call centre what their approach is to change management.

Related information : Our approach to change management

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Work/Life Balance Award
Inkfish was awarded a Work Life Balance Challenge Fund in recognition of our efforts for our staff.
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DWP Pensions Green Paper
In a DWP Pensions Green paper, mention is made of Inkfish’s parent company, Domestic & General.
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  How to choose the right call centre
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