Chief Operating Officer for Inkfish Call Centres

Domestic & General Group PLC has promoted Ian Bateman to the new position of Chief Operating Officer for its call centre subsidiary, Inkfish Call Centres Limited.

In addition to his operational responsibilities, Bateman will now also head the client services and sales teams within the 1500 seat business which has three call centres in Brighton and Nottingham.

Ian Bateman joined Inkfish in October 2000 having previously worked with BT, Franklin Mint and Liverpool Victoria.

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Note to editors:

The Domestic & General Group is a publicly listed company on the London Stock Exchange. Subsidiary companies within the Group offer warranty protection on domestic appliances, electrical equipment and gas central heating systems and also provide inbound and outbound volume call centre services and handle other outsourced fulfilment activities including direct mail.

Domestic & General Services Limited is one of the UK’s largest providers of domestic appliance breakdown protection in a B2B and B2C environment. We currently provide protection for five and a half million domestic appliances and gas central heating equipment. Inkfish Services Limited, in addition to providing specialist promotional fulfilment support for many blue chip names, also designs and distributes more than 45 million mailers on our own and our clients’ behalf. Inkfish Call Centres Limited is one of the fastest growing customer contact operations in the UK with 1400 experienced call centre advisers in three key locations across the UK.

For further information please contact the Inkfish press office on 020 8946 7777 or email press.office@inkfish.co.uk