People are at the heart of everything we do at Inkfish.  It is only by having a thriving staff culture firmly in place, that we can create powerful, fruitful and lasting relationships  ~ both with you, our clients… and also between you and your clients.

As you look at five distinct areas of our staff culture, you will see what sets Inkfish apart from other call centres, and also what enables us to attract and retain such a high calibre of staff.

You’ll see that there’s no such thing as an average agent at Inkfish… and also why every one of them shares a three-way commitment to excel:  for you, for us, and for themselves.

Recruitment * Training & development * Performance management
* Staff satisfaction * Indicators of success